Essense of Australia

Business Systems Manager

Job Locations US-KS-Lenexa
Category
Information Technology

Overview

Essense Designs is an international bridal wholesaler with key offices based in Lenexa, Kansas and Perth, Australia. Our growing organization also operates in the United Kingdom, Europe, Canada, and New Zealand. We have been a global leader in bridal fashion for over 20 years and our designs are currently sold in over 1,500 stores worldwide. With innovative designs and a strong customer service approach, Essense Designs is a dynamic and rapidly expanding company that rewards excellence, drive, and collaboration. 

The role:

An exciting career opportunity has arisen for an experienced Business Systems Manager to join the Essense team in a new position based in our Lenexa, KS office. The role serves to provide a high level of service to the business by effectively coordinating consulting and support services to assist the business in our ongoing global growth.

 

We are looking for an experienced business systems consultant, project manager, and team leader with a passion for providing excellent customer service and motivating a likeminded team to follow your example.  The Business Systems Manager will collaborate across the organization on process improvements and coordinate enhancement plans with local and globally based team members.

 

Our ideal candidate will be highly organized and detailed with a strong sense of ownership and interpersonal skills to build relationships between the business and the global business systems team.

As the leader to a locally based team of consultants, analysts and systems administrators, you will be responsible for driving process improvement and software delivery to the business. We are a company that believes in finding better ways.  We want someone that is not only always looking for better ways but is also open to new ideas from other team members and outside the company.  Most importantly, we are seeking someone who is aligned with our culture and who will create and support an inspiring environment that promotes productivity, innovation and fun!

Responsibilities

What we expect: 

  • Proactively engage with the business and manage software delivery to multiple departments.
  • Effectively collaborate with the business and act as the link between business, projects and resources.
  • Manage the US Business Systems team to ensure assigned project milestones are met and effectively coordinate with business and team members throughout the solution implementation life cycle.
  • Engage with the Business Systems team to validate proposed solutions ensuring strategic alignment and best practice application.
  • Efficiently prioritizes the assessment of business requirements using project management principles.
  • Proactively identifies and communicates risks to the success of the project, the timeline or solution.
  • Consistently engages with departmental leaders to evaluate the service delivery experience and efficiently manage business expectations.
  • Use your proven commercial acumen to produce the best solutions for the business.
  • Delivers detailed analysis, process mapping and documentation of proposed solutions.
  • Communicate effectively within all levels of the business.
  • Adaptable to accommodate changing business requirements and positively communicate around changes.
  • Be agile in their own style to assess, manage and consult on multiple projects concurrently.

Qualifications

What we are looking for:

 

The successful person will be a self-motivated, inquisitive individual who thrives in a fast-paced, agile environment. This role requires a professional with a strong sense of customer service, responsibility, ownership, leadership and adaptability. With an ability to manage multiple business engagements, projects and tasks on the go the successful person will need to communicate expectations and priorities effectively. Our culture thrives on creative energy and collaboration, and, above all, we’re looking for a team player with a sense of fun.

  • Minimum 10 years progressively responsible relevant work experience required.
  • Strong leadership skills to motivate and effectively lead a growing team of systems analyst and support staff.
  • Strong interpersonal skills and a passion for service delivery and building partnerships with business.
  • Detail-Oriented with strong analytical skills and ability to interpret requirements and identify focused solutions to business problems.
  • Proven experience in team leadership, project management and consulting roles in a business systems environment.
  • Workshop facilitation experience to discover and discuss improvement opportunities from high performing work groups.
  • A strong aptitude to learn in a fast paced, high growth environment.
  • Enthusiastic and self-motivated with excellent communication skills, both written, verbal and non-verbal.
  • Thorough, research driven approach and a willingness to consult and collaborate with others to overcome obstacles and achieve the best results
  • Proven experience in requirements gathering, process mapping and solution design.
  • Good understanding of information communications technology and related infrastructure in general and how the technologies may be used with one another within the business environment
  • Have a good understanding of ERP and CRM systems as well as business intelligence and reporting solutions.

 

What We Offer

 

We look forward to welcoming the successful candidate to our fast-growing global team. In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people, promotes teamwork and embraces technology. We recognise and reward excellence, innovation, and loyalty. As such, we provide competitive salaries and ample opportunity for exceptional team members to grow with us as we continue to expand.

If you have the skills, spark and drive to help us further our growth, please go to https://www.essensedesigns.com/careers/ and follow the prompts to submit a cover letter, resume, and online application. 

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