For over 25 years, Essense of Australia has led the way in bridal fashion as a dynamic, international bridal wholesaler and retailer with key offices in Lenexa, Kansas (U.S.), Perth, Australia, and Zug, Switzerland. Our reach extends across the globe, also operating in the United Kingdom, Europe, Canada, New Zealand, and beyond. With nearly 1,000 stores carrying our exquisite designs, we are one of the most trusted and innovative brands in bridal fashion today. At Essense, every gown we create is crafted with passion, and every partnership we forge is built on trust. We are more than just a global bridal brand—we are an experience, woven into wedding celebrations around the world.

The Role

We are seeking a highly motivated Trunk Show and Loaner Coordinator to join Essense of Australia to be a part of the Trunk Show Operations team. This position is responsible for the coordination and logistics that ensure all materials, trunk show gown sets, loaner gowns and physical resources are available for Trunk Shows and scheduled Loaner gown appointments, globally. This includes processing Trunk Show and Loaner gown requests, managing the schedule, tracking the gowns and sets, and problem solving for any issues that may arise throughout the process.

What We Expect

• Plan and coordinate the logistics of trunk show & loaner gowns & sets moving from one location to another effectively.
• Communicate with warehouse staff in order to provide notice on materials arriving and leaving warehouse facilities.
• Locate missing items as gowns & sets travel between locations and are returned to our facilities.
• Participate and coordinate seasonal gown movement of inventory within the necessary systems, minimizing disruption to customers.
• Process all trunk show and loaner requests that come through from stores and internal sales team.
• Manage the scheduling of trunk shows and partnering with specific points of contact on the sales team.
• Manage the scheduling of loaner gowns.
• Track the movement of trunk show sets and loaner gowns on a daily basis, recording each move in order to maintain knowledge of the location of all materials.
• Provide best in class service to clients, fostering strong relationships and trust.
• Proactively reach out to stores to encourage adherence to trunk show and loaner best practices.
• Troubleshoot any issues that arise working to make clients’ responsibilities as simple and seamless as possible.
• Communicate with stores before and after trunk shows to ensure successful execution and gowns are shipped on as needed.

What We Are Looking For

This individual will be a multi-tasker and a problem solver who understands that clear communication is key to achieving stellar results. They will also be process-driven with exceptional organizational skills and a positive, can-do attitude.  Our culture thrives on creative energy and collaboration, and, above all, we’re looking for a team player with a positive drive, motivating spirit and a sense of fun.  We’re seeking a stellar communicator with a keen interest in fashion, exceptional customer service, and who is also a natural problem solver and multi-tasker who shines in an agile, fast-paced environment. 

• Bachelor’s degree in related field; equivalent relevant experience considered in lieu of degree
• Minimum 2-4 years of customer service, logistics planning or retail experience required. Previous bridal or apparel experience is a plus
• Exceptional written and verbal communication skills
• Strong working knowledge of Microsoft office suite, including above average Excel skills with the ability to maintain detailed spreadsheets
• Ability to build relationships with customers and solve problems quickly and efficiently
• Highly organized with impeccable attention to detail and ability to manage projects with defined deadlines
• Procedure and process oriented, efficiently processing requests with detailed follow through
• Ability to adapt to change in an ever-growing, fast-paced environment

What We Offer

Essense of Australia is a company with heart. We value creativity, innovation, and dedication, and we’re looking for someone who shares our passion for delivering exceptional bridal fashion to brides and partners alike. In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people, promotes teamwork and embraces sustainability. We recognize and reward excellence, innovation, and loyalty. As such, we provide competitive salaries and a comprehensive benefits package.  If you have the skills, spark and drive to help us further our growth, please go to https://www.essensedesigns.com/careers/ and follow the prompts to submit your cover letter addressing the above criteria along with a resume and salary expectations.  

Join Essense of Australia and be part of a passionate team dedicated to helping brides around the world find their dream wedding gowns. If you're ready to make an impact and drive success in a global bridal fashion powerhouse, apply now and let's shape the future of bridal together!